Senior Field Application Engineer (China)

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Location: Shanghai, Shenzhen or Beijing, China
Category: IT - Software Development
Education: Bachelor / Graduate
Contract: Permanent contract

About us

Trustonic is a new standard security provider, formed by ARM and Gemalto to address the increasing need for trust built into smart connected devices. The company´s technology enables service providers to innovate, expand and simplify user experiences in areas such as enterprise, commerce, payments and entertainment.

So if working in a small, innovative company with great backers, a huge ecosystem, and the opportunity to change the way people, things, and services interact – we’d love to hear from you.

Role and Responsibilities

Reporting to the Country Manager for Greater China, we are looking for a Senior Field Application Engineer to lead Trustonic’s technical engagements with service providers and application developers in Greater China.

The preferred location for this position is Shanghai, Shenzhen or Beijing. Travel is expected to represent a significant proportion of time.

The main responsibilities of this role are:

Lead the customer project delivery from initial project scoping, requirements gathering, definition, proof of concept development through to eventual commercial roll out:

Work with ISV, Service providers in the area of Mobile Financial Services, Enterprises, Media distribution, Mobile Operators, IoT (Automotive, industrial applications, health, etc.) to identify use cases and requirements for Trustonic technology

Define high-level specifications (Functional Requirement Specifications) for the internal review and project scoping

Develop proof of concept and demo applications to showcase Trustonic technology for service providers and other application developers

Follow-up on customer project progress and support the commercial deployment of customers services, including debugging issues

Technical support of the Sales cycle:

Pro-actively understand the customer technical needs for their customers and identify potential solutions in relation with the Trustonic’s product portfolio and roadmap

 

Collate and prepare technical answers to Requests for Information (RFI), Requests for Quotation (RFQ) documents, and Change Requests (CR) sent by the customer and take responsibility in the overall document consistency prior to delivery to customer.

Help the sales team convince end customers, and provide feedback to the product marketing team to help them build the product roadmaps

Deliver Trustonic training packages to service providers and application developers

Prepare demos on smartphones, customer devices and other hardware, both at customer meetings and also industry conferences and exhibitions

Qualifications

Education

A degree in computer science or related IT/engineering degree is required

Skills

Languages:

Native or Fluent Mandarin, both written and spoken, is a pre-requisite

Fluency in English is required as it is the business language in the Company

Technical skills:

Strong Java and C programming experience

Development on Android platforms using the Android SDK and NDK

Development on iOS platforms in Objective-C / Swift

Good working knowledge of applied cryptography

General:

An analytical mindset, able to approach a problem and devise a systematic way of solving it

Strong technical background in mobile devices, system-on-chip (SoC), Operating Systems, Linux Kernel Drivers, telecommunications, banking, identity and security. Proven methodological testing skills an advantage

Knowledge in these areas are an advantage: TrustZone, TrustZone-M, secure boot, crypto experience, how security relates to communication protocols, and of the principles necessary to provide end-to-end security

Strong team player, able to work with cross-functional and distributed teams, to drive consensus across multiple stakeholders and to lead where necessary

Experience:

More than 7 years working experience in security or similar technical environment

Strong technical team lead or management experience desired

Preferred experience in Trusted Computing or Mobile ecosystem, specifically Mobile Financial services, Enterprises Software, Digital rights management

Preferred experience in Security products (from embedded software to cloud services, including HSMs) in a multi-national company

Personal Abilities:

Able to thrive in a dynamic, constantly evolving, multi-cultural small team environment

Customer and business oriented, entrepreneurial with an inherent sense of urgency

Excellent triage ability with the ability to prioritize projects and work

Prepared to invest whatever effort is required to get the job done (including travel)

Organized, rigorous and autonomous, with excellent analytical and planning abilities to design and optimize internal processes

Operate in integrity and transparency and conduct business in a proper manner

 

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