ALPS helps operators to solve a range of challenges by enabling secure remote device lock & unlock. The platform enables the process through a proven and scalable OEM integration during manufacture, enabling protection for use cases such as:
Remote SIM Unlock
Mobile device unlock & lock
When the customer completes their contract, devices that are eligible for unlocking can request a permanent unlock with a simple, user-friendly and secure mobile device unlock app installed at production.
Supply chain security
Protecting devices by locking them at the moment they are produced makes them worthless if stolen. This safeguards every stage of the supply chain and every participant involved, with the device being unlocked automatically during activation.
Device Financing (SBNA)
Protecting subsidized and financed devices
Preventing the use and resale of sold but not activated (SBNA) devices, if installment payments are not made. Once a subsidized plan is paid in full the subscriber can request unlock.
Activated but not used (ABNU)
Control devices purchased & activated but sold out of market
Identify devices purchased and activated, but sold out of market after activation and not seen again on the original carrier network, often indicative of identity fraud. ABNU protection monitors device network attaches to analyze if usage is in line with carrier expectation.
Protecting leased devices
Preventing the resale of leased devices before their lease terms are complete. Additionally, when a lease agreement ends devices can be locked if not returned.
Companion device protection
Protect companion devices like tablets, wearables and multi-device family bundles that are often used as incentives. If the subscriber stops paying the plan, the main device and all companion devices can be simultaneously locked.
Warranty, Recall & Insurance
Smartphone fraud prevention
Enabling devices to be locked once a warranty or insurance claim has been made by a subscriber, or when a manufacturer device recall has been mandated, removing the incentive to sell the device rather than return it.
Smartphone theft protection
Reduce/eliminate in-store device theft of unlocked devices. The ability to lock devices prevents use or re-sale after the lock has been issued.