We are Trustonic Limited, a company registered in England with company number 07890730. We provide mobile security solutions for smart connected devices and their applications.
Our registered office address is Unit 1, 16 St John’s Innovation Centre, Cowley Road, Milton, Cambridge CB4 0WS, United Kingdom.
You can contact us by email via email@example.com.
Our Information Commissioner’s Office (ICO) registration reference is Z3333414.
We are committed to:
Personal data is any information that identifies an individual or can be used to help identify an individual; for example, a name, email address, IP address or location data.
We do our very best to keep your personal data secure.
This policy explains the following with respect to your personal data:
References to the “GDPR” are to the General Data Protection Regulation (GDPR) (EU) 2016/679.
Our Privacy Officer can be contacted directly via firstname.lastname@example.org.
We only ever collect the personal data that we need from you and keep the personal data we hold on an ongoing basis to a minimum.
We collect and process your personal data when you use our site, and solutions, services or products. This may be personal data you provide to us, that we collect about you and/or information we receive from other sources.
The personal data you give us may include your:
Occasionally we collect financial and credit card information, and photographs.
We would ask you to ensure that the personal data you provide to us is kept up-to-date and therefore please contact us if you need to amend any of your personal data.
Each time you visit our site we automatically collect the following information:
We use approved third parties to provide services to us (including, for example business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
We collect your personal data either to:
The legal basis that we rely on to enable us to collect and use your personal data for the purposes stated is either
In the section below “How do we use your Personal Data?” we provide more detail on the legal basis relied on in each case.
We use information that we hold about you in the following ways:
(For details of how to withdraw your consent at any time please see the section “Your Rights” below.)
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
|Cookie name||Default expiration time||Description|
|_ga||2 years||Used to distinguish users|
|_gid||24 hours||Used to distinguish users|
|_gat||1 minute||Used to throttle request rate|
|_hjid||1 year||Used to distinguish users|
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
In certain circumstances, we combine information we receive from other sources with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
We share your information with selected third parties including:
Our selected third parties are required by us to treat your personal data as carefully as we would and may only act on our instructions with regard to their use of your personal data.
We may disclose your personal information to third parties in the event that:
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). Such destinations may include countries where the level of protection provided for your personal data is not considered adequate by the European Union authorities. However, in such situations, we ensure that we put in place adequate safeguards to protect your personal data. Your personal data may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We keep personal data for the following time periods:
|Type of personal data||Time period|
|From enquiries to our site||Maximum 6 years from last contact|
|Customers’||Maximum 6 years after end of customer contract|
|Suppliers’||Maximum 6 years after end of supplier contract|
When we no longer need to keep your personal data, we undertake to delete it and dispose of it securely.
You have the following rights in connection with your personal data:
In certain circumstances you have the right to:
If you wish to exercise your rights, please contact our Privacy Officer by email via email@example.com with “PRIVACY” in the subject of the email.
If you have an issue or complaint arising under this policy then, in the first instance, please contact our Privacy Officer by email via firstname.lastname@example.org with “PRIVACY” in the subject of the email.If you are not satisfied with our handling of your issue or complaint then you have the right, under Article 77 of the GDPR, to lodge a complaint with the Information Commissioner’s Office (https://ico.org.uk/concerns/).
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.