Telecoms Platform: Mobile Device Management for an Operator’s Android Portfolio Trustonic

Smartphones have significantly increased in value, and so has the need for device financing. However up to 70% of new customers are prevented from getting the devices they want. In addition, as a result of this increased value, devices have also become a target for theft and fraud, costing the industry and wider society billions of dollars each year.

We empower mobile operators to manage the smartphone lifecycle. Our cloud platform provides remote management of an operator’s Android portfolio, allowing the operator to manage and control devices to reduce their risk.

Mobile operators can use the Trustonic platform to attract new customers while balancing the associated commercial risks, reduce bad debt, minimise device theft and improve efficiency in customer care by creating automated communications.

Key features and benefits of the platform:

How the cloud-based platform works

The platform typically consists of a cloud and device service. Subscribing to the cloud service enables our customers to remotely manage devices (and have the necessary consents and permissions).

Device registered on the portal

Device managed via API or a portal through policies

Device interaction – messages sent to customer and locked/unlocked

Device control that we enable

Smartphone functions can be switched off or on remotely; this could mean turning a smartphone into a simple communications device until bills are paid. For supply chain management, stolen devices can be remotely rendered unusable to discourage theft or fraud on a global scale.

Telephony